Privacy Policy

Introduction

At Calmwave Atelier, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

Information We Collect

We collect several types of information, including:

• Personal details such as name, email address, phone number, and billing information when you register or make a purchase.
• Course enrollment data and learning preferences for personalized recommendations.
• Technical information including IP address, browser type, device information, and usage data collected via cookies and similar technologies.
• Communications you send to us through contact forms or email.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our floristry courses and website experience.
• Process payments, send order confirmations, and manage enrollments.
• Communicate with you about new workshops, updates, and support requests.
• Analyze usage patterns to enhance editorial content and course quality.
• Comply with legal obligations and protect against fraudulent activity.

Cookies and Tracking

We use essential cookies to operate the site and performance cookies to understand how users interact with our content. You can manage your preferences at any time through your browser settings or by declining via our cookie banner. We do not use third-party advertising cookies.

Sharing Your Information

We never sell your personal data. Information may be shared with trusted service providers who assist us in operating our platform, such as payment processors and email delivery services. All third parties are bound by confidentiality agreements.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at the details below.

Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your information. While we take reasonable precautions, no method of transmission over the internet can be guaranteed to be 100% secure.

Changes to This Policy

We may update our Privacy Policy periodically. When we make changes, we will revise the "Last updated" date at the top of this page and notify users of significant changes via email or site notice.